返金ポリシー
Return & Refund Policy – Versato Store
Last updated: 2026
Your satisfaction is our priority. We comply with applicable U.S. e-commerce regulations.
Return Period
We accept returns within 30 days of receiving your order.
Conditions for Returns
To be eligible for a return, the item must be:
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Unused, undamaged, and in its original condition
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With original tags and packaging intact
We do not accept returns for:
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Final sale items
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Products damaged due to misuse
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Personalized or custom-made items
How to Start a Return
Please email us at:
📧 contacto@versatostore.com
Include the following information:
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Order number
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Full name
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Reason for the return
We will respond with return instructions and the return address.
Return Shipping Costs
Return shipping costs are the responsibility of the customer, except in cases where the product arrived defective or incorrect.
Defective or Incorrect Items
If you received a defective or incorrect item, you must contact us within 7 days of delivery and include clear photographs showing the issue.
Refunds
Once we receive and inspect the returned item:
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You will be notified by email
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The refund will be issued to your original payment method within 5 to 10 business days
We do not issue refunds before the returned item is received and inspected.